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Free returns in store 

Product return

Return Policy

Visit any Sephora store in KSA to return your item(s) purchased. Products can be exchanged or returned within 30 (thirty) days from date of online purchase. For sale and discounts, products can be exchanged or returned within 14 (fourteen) days from date of online purchase. All products must be returned to us, unused and with all Sephora tags, if any, still attached and in the same condition as received, in good condition and in their original box and packaging, along with the original invoice.

In store

Please bring your receipt as well as the credit card you used to place your online order. A Sephora staff member will inspect your item(s) and if they meet the conditions listed in our, Return and Exchange Policy, will process your return or exchange at the Sephora store - it's that easy!

Got Questions? You can contact Customer Service using our form, or by phone +971 4 45 08 443