You are not completely satisfied with a purchase? You can simply exchange or return your product at ease within 14 days from the date of receipt of your order.
PS: The returned product should be intact, in its original packaging with its accessories and leaflet.
CAUTION
- A gift may be returned according to the above explanations.
- No returns are accepted in relay deliveries. For relay orders, returns may be performed in Sephora stores or by mail.
In-store return:
1. Choose your store
2. Bring along:
- the invoice of your order (received by email and printable)
- The return voucher, to be printed below.
1. Visit our store: Our teams will take care of your request and proceed with the refund, creation of a gift card or exchange of your product. The choice is yours!